formerly Online Writing Masterclass

Better online writing generates better responses to your communication, and reduces your workload. Writing after the events of 2020 requires an understanding of the online space, and how it has changed people. People read less and scan more as they are deluged with online information, and writing for that market requires refined skills, and also the mindset of modern writing. This course will not just fine-tune your writing skills in key online platforms, but also streamline your communication with people who are short on time.

Explore a new lens on leadership psychology and examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement the Positive Psychology approach and its principles personally, across your team and your wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience, change readiness and increasing peformance.

How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this, you will also gain an understanding of how to effectively present data to persuade and inform.

Confidence is the key to success in many areas of work and life.  Explore how you can look and sound confident and influence others positively by presenting a confident and professional image and speaking confidently.  Learn about the positive psychology approach to being more confident and why developing optimism and utilising your strengths will help you gain confidence, increase your self-belief and reduce stress in the workplace and beyond.