“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”
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Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams and organisationally), gender differences in communication, assertiveness skills, and self-knowledge tools to understand the impact of personality on communication style.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”
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“Very useful information and covering appropriate topics.”
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Compassion is a leadership strength but unmanaged, it can lead to fatigue, cynicism, or moral injury. This session reframes care as both an ethical responsibility and a strategic capability. Participants learn to create systems of care that sustain themselves and their teams.
Why your people are “over it” — and how to re-energise them. While change is normal, continuous change erodes psychological safety and engagement. This session helps leaders understand the psychology behind fatigue and equips them to reignite energy, clarity, and hope in teams that feel drained.
This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.
More informationThe Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:
“It provided a lot of things to think about and adapt.”
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“[The most positive aspects of the course were] combination of practical exercises, discussion within our group and the theory made it interesting.”
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