Essentials for EAs and PAs

“The course presenter was extremely enthusiastic and knowledgeable whilst engaging each member on a personal and relevant level.”

Emma

DCS
“I will be able to communicate better with the people I work with and who I work for, I will be able to manage myself and my time better and be more organised.”

Kaylie

SA Health Flinders Medical Centre
“The instructor made it fun, practical, informative and engaging.”

Ricci

SA Health- forensic Mental Health

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Strategies to Manage Your Time and Workload

Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management.

1 full day
Emerging Leader, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

How To Write Effective Meeting Minutes

Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and with purpose and learn the vital techniques to improve the quality of your minutes.

1 half day
Emerging Leader, Graduate/Student, YIPAA

Write Clearly & Concisely (Online)

This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce concise, high-quality and formal written materials. Learn practical techniques you can practice and apply within your own agency or department.

1 half day
Affiliate, Emerging Leader, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

Confidence Fitness

How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may be facing in the workplace and beyond. You will uncover the hidden truth behind perceived confidence and learn how to identify and take action on the areas you need to develop to take your confidence further.

1 Half Day
Emerging Leader, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

“Fantastic course. Highly recommend people do it. Great resource for those who are looking to improve on their skills, or don't know where to start.”

Kirsty

SAAS
“The tools I learnt in the course will help to make the minutes that I write more concise and effective. I have the confidence that I am taking minutes appropriately and understand my role more clearly as a minuter.”

Natalie

Primary Industries and Regions SA
“Very engaging and made me feel comfortable and confident to participate”

Jackie

Dept for Environment and Water
“Incredible presenter. Made the course easy to understand and follow.”

Tamara

DPTI

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Microsoft Excel – Advanced (online)

This intensive course teaches participants to transform, model, and analyse complex datasets using Excel’s most powerful features: Power Query, Power Pivot, DAX, Dynamic Array formulas, and advanced visualisation techniques....

1 full-day
Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

Customer Service Excellence: Leading with Empathy, Accountability and Impact

Build leadership capability in shaping consistent, high-trust customer experiences while coaching and supporting staff through difficult interactions.

1 half day
Emerging Leader, Executive, Manager/Next-Exec

Microsoft Word – Beginner

This course empowers you to create, format, and finalise professional documents efficiently using modern tools and smart features—including AI-driven writing assistants (where available)—so you can work smarter, not harder.

1 full-day
Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

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Communications Masterclass in Government

Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course will help save time and stress in producing content that will get you the greatest returns.

3 half days
Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

Essential Writing Skills for Government (online)

(Previously Effective Writing for Government)

Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.

1 half day
Emerging Leader, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

How To Write Effective Meeting Minutes (online)

Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.

1 half day
Emerging Leader, Graduate/Student, YIPAA

In Brief: Writing Briefs for Decision Makers (online)

Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical course will explore the planning and drafting essentials of brief writing, boosting your confidence in your ability to meet the needs of decision-makers.