Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.
One of the best presenters I have come across in the IPAA [program]- David's material, teaching method, and engagement have all been wonderful. Most importantly the information has been relative and helpful.
Jade
SA Health
We were asked what specific challenges we faced in our jobs and the presenter expanded on those issues, making the course very relevant to our actual work and very engaging. I enjoyed that the content was not exactly the same as other communications courses I've attended. It actually analysed how we are taught to write by other bodies (e.g uni, other classes, other areas of government, and materials like the Plain English Guide) and whether that information is helpful and current.
Nicolle
Department of Human Services
This course is part of the Communications Masterclass in Government – you can register for the full 3-part series here and receive a 15% discount
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course will help save time and stress in producing content that will get you the greatest returns.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and with purpose and learn the vital techniques to improve the quality of your minutes.
“Fantastic course. Highly recommend people do it. Great resource for those who are looking to improve on their skills, or don't know where to start.”
Kirsty
SAAS
“The tools I learnt in the course will help to make the minutes that I write more concise and effective. I have the confidence that I am taking minutes appropriately and understand my role more clearly as a minuter.”
Natalie
Primary Industries and Regions SA
“Very engaging and made me feel comfortable and confident to participate”
Jackie
Dept for Environment and Water
“Incredible presenter. Made the course easy to understand and follow.”
(previously Navigating AI in Government Communications)
AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your stakeholders to the way the community uses AI to communicate with you, navigating AI in your department or agency is more than “we have Co-Pilot.”
