Move beyond the basics to master advanced formula construction, data protection, and powerful analysis tools like Pivot Tables. This course focuses on efficiency, teaching you how to build “smart”...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Reclaim control of your workday by mastering the art of strategic prioritisation and conscious planning. Learn to synchronise your tasks with your personal productivity rhythm to eliminate procrastination and...
Build confidence, calm and practical skills to manage challenging customer behaviour.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Communicating with Influence to Senior Leaders
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Develop the skills to speak up confidently and professionally when there’s no time to prepare.
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course...
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Public sector teams are increasingly diverse – not just in culture, but in neurology. Autism, ADHD, dyslexia, anxiety, and sensory sensitivity bring unique strengths and challenges. This session moves...
Harness the practical value of AI by exploring how to identify process improvement opportunities. Gain an understanding of where AI fits into public service workflows, how to scope process...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Understand the numbers, ask better questions and make more confident decisions.
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
(Previously Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Build confidence, clarity and influence every time you speak.
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Build the capability to approach risk management proactively, equipping individuals and teams to anticipate challenges.
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Psychological Safety is the foundation for innovation, inclusion, and high performance. Explore psychosocial hazards, leadership responsibilities, and inclusive leadership behaviours that reduce risk and improve how people work together.
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Communicate clearly, confidently and respectfully across every workplace interaction.
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Coaching is becoming more of an effective skill as the dynamics of your workplace change. It’s more than just management; it is now about balancing different temperaments and generations,...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Learn the key stages in the public policy process, and gain a clear understanding of the role of the public sector in policy development. This course is an essential...
Gain a solid foundation in Microsoft Excel 365 by mastering the interface, smart data entry techniques, and fundamental formulas. Participants will leave with the confidence to create, format, and...
Understand how statutory entities operate lawfully within South Australian legislation.
Master the fundamentals of self-service Business Intelligence to transform raw data into interactive, actionable reports. Learn to build powerful dashboards that drive faster, more confident, and data-driven decisions across...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Build leadership capability to shape consistent, high-trust customer experiences.
Management is doing things right; Leadership is doing the right things – More Peter Drucker wisdom. This session dives into leadership responsibilities in the risk landscape and how effective...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
Advanced Data Analysis, Automation and Reporting
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
Build the confidence and skills to navigate workplace behaviour, foster respect and inclusion, and contribute to a safe and accountable team culture. (previously called Anti Bullying, Harassment and...
Move beyond the basics to master advanced formula construction, data protection, and powerful analysis tools like Pivot Tables. This course focuses on efficiency, teaching you how to build “smart”...
Understand your responsibilities and contribute confidently to effective board and committee decision-making.
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Communicate with clarity, confidence and impact as a leader.
Discover how governance, risk management and internal control intersect to create strong organisational assurance. This session provides practical insights to help leaders build confidence, accountability and resilience across their...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Communicating with Influence to Senior Leaders
Move beyond basic typing and unlock the power of automation and long-document management. This course focuses on managing complex reports, automating repetitive tasks, and using modern collaboration tools to...
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Elevate your analytical capabilities by mastering advanced data transformation and sophisticated DAX modelling. This course empowers you to build secure, enterprise-grade dashboards that handle complex calculations and multiple data...
Understand why your people are “over it” and how to re-energise them.
Understand, evaluate and strengthen your organisation’s approach to risk.
Build confidence, clarity and influence every time you speak.
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Reclaim control of your workday by mastering the art of strategic prioritisation and conscious planning. Learn to synchronise your tasks with your personal productivity rhythm to eliminate procrastination and...
Practical strategies to help leaders and teams stay calm, respond clearly and move from chaos to stability during high-pressure situations.
Advanced Data Analysis, Automation and Reporting
Master the fundamentals of self-service Business Intelligence to transform raw data into interactive, actionable reports. Learn to build powerful dashboards that drive faster, more confident, and data-driven decisions across...
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Move beyond the basics to master advanced formula construction, data protection, and powerful analysis tools like Pivot Tables. This course focuses on efficiency, teaching you how to build “smart”...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
Compassion is a leadership strength but unmanaged, it can lead to fatigue, cynicism, or moral injury. This session reframes care as both an ethical responsibility and a strategic capability....
Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Develop the skills to speak up confidently and professionally when there’s no time to prepare.
This comprehensive full-day session equips managers, HR professionals and leaders with practical skills to mediate and resolve workplace conflicts involving staff, clients and stakeholders.
Building Self-Awareness, Confidence and Stronger Workplace Relationships.
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
