Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Build confidence in engaging effectively with people living with disability.
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Participants will gain frameworks and tools to craft and execute strategic transformation in government, tackling complexity and uncertainty with confidence. They will leave equipped to translate vision into action...
Write speeches that resonate with diverse stakeholders, reflect organisational value and communicate clear outcomes. Learn how to structure speeches, use language deliberately and deliver messages with authenticity and impact.
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Effective communication and collaboration are paramount for success in today’s fast-paced and diverse workplace. Understanding your communication style and being able to identify and adapt to others is the...
Build confidence, calm and professionalism in every interaction. Become equipped with insight, tools and confidence to handle emotionally charged or aggressive behaviour professionally and safely without losing empathy or...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
Build confidence in engaging effectively with people living with disability.
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Change in today’s workplace is constant, complex, and often overwhelming. This program equips team members with the mindset, tools, and confidence to navigate uncertainty, build resilience, adapt effectively, and...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
If you’re required to provide editing or feedback on written work in your project team, agency or department, you understand the time, quality and people management pressures that come...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Strengthen confidence, lead with authenticity, and harness the power of emotional intelligence. Blending practical strategies with real-world application, learn to set healthy boundaries, communicate assertively, and build stronger, values-driven...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Understand the field of neuroscience as applied to leadership behaviours including the neuroscience of employee engagement, growth mindsets and innovation, how the brain influences change resistance points, leadership self-awareness...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
Learn how to prepare effective cabinet submission papers.
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Lead with confidence through crises and uncertainty. Leaders and teams leave equipped with the tools to stay calm under pressure, plan effective responses, and build resilience in a VUCA...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
The key to maximising AI usage while managing risk is getting the prompt right.
Build leadership capability in shaping consistent, high-trust customer experiences while coaching and supporting staff through difficult interactions.
Management is doing things right; Leadership is doing the right things – More Peter Drucker wisdom. This session dives into leadership responsibilities in the risk landscape and how effective...
Psychological Safety is the foundation for innovation, inclusion, and high performance. Explore psychosocial hazards, leadership responsibilities, and inclusive leadership behaviours that reduce risk and improve how people work together.
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Build confidence in engaging effectively with people living with disability.
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Do you miss out on opportunities in your professional and personal life because you need more confidence in public speaking? In this workshop, you’ll learn strategies for managing your...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
(previously Coaching Skills for Leaders) Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key...
Familiarise yourself with the common features of Statutory Entities created under South Australian legislation and the key legal issues to consider in undertaking a role within a Statutory Entity.
Wondering how to keep a hybrid team culture at its best? Hybrid work requires the evolution of traditional on-site and off-site work models for the new era of work....
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Build confidence, calm and professionalism in every interaction. Become equipped with insight, tools and confidence to handle emotionally charged or aggressive behaviour professionally and safely without losing empathy or...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Participants will gain frameworks and tools to craft and execute strategic transformation in government, tackling complexity and uncertainty with confidence. They will leave equipped to translate vision into action...
Harness the practical value of AI by exploring how to identify process improvement opportunities. Gain an understanding of where AI fits into public service workflows, how to scope process...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Discover how governance, risk management and internal control intersect to create strong organisational assurance. This session provides practical insights to help leaders build confidence, accountability and resilience across their...
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams...
Gain a practical understanding of how governance supports integrity, accountability and performance in the public sector. This session provides an essential foundation in governance principles, structures and leadership responsibilities.
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
formerly Negotiation Plus Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and...
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Build confidence in engaging effectively with people living with disability.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
The key to maximising AI usage while managing risk is getting the prompt right.
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for...
This workshop is designed to help participants enhance their ‘political nous’. Political nous is the skill set which enables you to better understand the political environment that shapes the...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Develop the skills to speak up confidently and professionally when there’s no time to prepare. Learn how to structure your thoughts, manage pressure, and respond clearly in meetings, briefings,...
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
formerly Manage Budgets and Financial Plans Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to,...
Write speeches that resonate with diverse stakeholders, reflect organisational value and communicate clear outcomes. Learn how to structure speeches, use language deliberately and deliver messages with authenticity and impact.
Communicating in 2026 is more than sticking to your brand, checking for typos and ensuring your message gets out. The receiving end of your communication – your audience –...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
Strengthen confidence, lead with authenticity, and harness the power of emotional intelligence. Blending practical strategies with real-world application, learn to set healthy boundaries, communicate assertively, and build stronger, values-driven...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
Public sector teams are increasingly diverse – not just in culture, but in neurology. Autism, ADHD, dyslexia, anxiety, and sensory sensitivity bring unique strengths and challenges. This session moves...
Do you miss out on opportunities in your professional and personal life because you need more confidence in public speaking? In this workshop, you’ll learn strategies for managing your...
Build confidence and capability in persuasion, influence and negotiation using proven frameworks.
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Learn how to prepare effective cabinet submission papers.
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Participants will gain frameworks and tools to craft and execute strategic transformation in government, tackling complexity and uncertainty with confidence. They will leave equipped to translate vision into action...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Compassion is a leadership strength but unmanaged, it can lead to fatigue, cynicism, or moral injury. This session reframes care as both an ethical responsibility and a strategic capability....
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
formerly Mediation Skills for Leaders Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff...
Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.
Improve service delivery, reduce waste and enhance consistency with practical Lean Six Sigma tools.
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Are you stepping into a project management role, or looking to expand your current knowledge. Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
There is an old saying by Peter Drucker – Culture eats strategy for breakfast! This session dives into what is risk culture, how can we manage it and why...
Why your people are “over it” — and how to re-energise them. While change is normal, continuous change erodes psychological safety and engagement. This session helps leaders understand the...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Develop the skills to simplify technical information, tailor your message for different audiences, and present your ideas in a clear, engaging and easy to understand way.
If you’re required to provide editing or feedback on written work in your project team, agency or department, you understand the time, quality and people management pressures that come...
Build confidence in engaging effectively with people living with disability.
Change in today’s workplace is constant, complex, and often overwhelming. This program equips team members with the mindset, tools, and confidence to navigate uncertainty, build resilience, adapt effectively, and...
Effective communication and collaboration are paramount for success in today’s fast-paced and diverse workplace. Understanding your communication style and being able to identify and adapt to others is the...
Do you miss out on opportunities in your professional and personal life because you need more confidence in public speaking? In this workshop, you’ll learn strategies for managing your...
Build confidence and capability in persuasion, influence and negotiation using proven frameworks.
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Build confidence in engaging effectively with people living with disability.
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Participants will gain frameworks and tools to craft and execute strategic transformation in government, tackling complexity and uncertainty with confidence. They will leave equipped to translate vision into action...
Write speeches that resonate with diverse stakeholders, reflect organisational value and communicate clear outcomes. Learn how to structure speeches, use language deliberately and deliver messages with authenticity and impact.
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Effective communication and collaboration are paramount for success in today’s fast-paced and diverse workplace. Understanding your communication style and being able to identify and adapt to others is the...
Build confidence, calm and professionalism in every interaction. Become equipped with insight, tools and confidence to handle emotionally charged or aggressive behaviour professionally and safely without losing empathy or...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
Build confidence in engaging effectively with people living with disability.
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Change in today’s workplace is constant, complex, and often overwhelming. This program equips team members with the mindset, tools, and confidence to navigate uncertainty, build resilience, adapt effectively, and...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
If you’re required to provide editing or feedback on written work in your project team, agency or department, you understand the time, quality and people management pressures that come...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Strengthen confidence, lead with authenticity, and harness the power of emotional intelligence. Blending practical strategies with real-world application, learn to set healthy boundaries, communicate assertively, and build stronger, values-driven...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Understand the field of neuroscience as applied to leadership behaviours including the neuroscience of employee engagement, growth mindsets and innovation, how the brain influences change resistance points, leadership self-awareness...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
Learn how to prepare effective cabinet submission papers.
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Lead with confidence through crises and uncertainty. Leaders and teams leave equipped with the tools to stay calm under pressure, plan effective responses, and build resilience in a VUCA...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
The key to maximising AI usage while managing risk is getting the prompt right.
Build leadership capability in shaping consistent, high-trust customer experiences while coaching and supporting staff through difficult interactions.
Management is doing things right; Leadership is doing the right things – More Peter Drucker wisdom. This session dives into leadership responsibilities in the risk landscape and how effective...
Psychological Safety is the foundation for innovation, inclusion, and high performance. Explore psychosocial hazards, leadership responsibilities, and inclusive leadership behaviours that reduce risk and improve how people work together.
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Build confidence in engaging effectively with people living with disability.
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Do you miss out on opportunities in your professional and personal life because you need more confidence in public speaking? In this workshop, you’ll learn strategies for managing your...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
(previously Coaching Skills for Leaders) Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key...
Familiarise yourself with the common features of Statutory Entities created under South Australian legislation and the key legal issues to consider in undertaking a role within a Statutory Entity.
Wondering how to keep a hybrid team culture at its best? Hybrid work requires the evolution of traditional on-site and off-site work models for the new era of work....
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Build confidence, calm and professionalism in every interaction. Become equipped with insight, tools and confidence to handle emotionally charged or aggressive behaviour professionally and safely without losing empathy or...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Participants will gain frameworks and tools to craft and execute strategic transformation in government, tackling complexity and uncertainty with confidence. They will leave equipped to translate vision into action...
Harness the practical value of AI by exploring how to identify process improvement opportunities. Gain an understanding of where AI fits into public service workflows, how to scope process...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Discover how governance, risk management and internal control intersect to create strong organisational assurance. This session provides practical insights to help leaders build confidence, accountability and resilience across their...
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams...
Gain a practical understanding of how governance supports integrity, accountability and performance in the public sector. This session provides an essential foundation in governance principles, structures and leadership responsibilities.
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
formerly Negotiation Plus Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and...
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Build confidence in engaging effectively with people living with disability.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
The key to maximising AI usage while managing risk is getting the prompt right.
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for...
This workshop is designed to help participants enhance their ‘political nous’. Political nous is the skill set which enables you to better understand the political environment that shapes the...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Develop the skills to speak up confidently and professionally when there’s no time to prepare. Learn how to structure your thoughts, manage pressure, and respond clearly in meetings, briefings,...
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
(formerly Effective Writing for Government) Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
formerly Manage Budgets and Financial Plans Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to,...
Write speeches that resonate with diverse stakeholders, reflect organisational value and communicate clear outcomes. Learn how to structure speeches, use language deliberately and deliver messages with authenticity and impact.
Communicating in 2026 is more than sticking to your brand, checking for typos and ensuring your message gets out. The receiving end of your communication – your audience –...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
Strengthen confidence, lead with authenticity, and harness the power of emotional intelligence. Blending practical strategies with real-world application, learn to set healthy boundaries, communicate assertively, and build stronger, values-driven...
Communication is a key to engagement in the world of 2025 and beyond, and a lifeblood to any government initiatives, programs or campaigns. And digital is key to communication...
Public sector teams are increasingly diverse – not just in culture, but in neurology. Autism, ADHD, dyslexia, anxiety, and sensory sensitivity bring unique strengths and challenges. This session moves...
Do you miss out on opportunities in your professional and personal life because you need more confidence in public speaking? In this workshop, you’ll learn strategies for managing your...
Build confidence and capability in persuasion, influence and negotiation using proven frameworks.
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Learn how to prepare effective cabinet submission papers.
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points....
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Participants will gain frameworks and tools to craft and execute strategic transformation in government, tackling complexity and uncertainty with confidence. They will leave equipped to translate vision into action...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Compassion is a leadership strength but unmanaged, it can lead to fatigue, cynicism, or moral injury. This session reframes care as both an ethical responsibility and a strategic capability....
(previously Navigating AI in Government Communications) AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your...
formerly Mediation Skills for Leaders Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff...
Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.
Improve service delivery, reduce waste and enhance consistency with practical Lean Six Sigma tools.
Cyber threats are becoming more sophisticated, and public servants play a vital role in protecting sensitive information. This session introduces the fundamentals of cybersecurity awareness, including how to recognise...
Are you stepping into a project management role, or looking to expand your current knowledge. Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
There is an old saying by Peter Drucker – Culture eats strategy for breakfast! This session dives into what is risk culture, how can we manage it and why...
Why your people are “over it” — and how to re-energise them. While change is normal, continuous change erodes psychological safety and engagement. This session helps leaders understand the...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Develop the skills to simplify technical information, tailor your message for different audiences, and present your ideas in a clear, engaging and easy to understand way.
If you’re required to provide editing or feedback on written work in your project team, agency or department, you understand the time, quality and people management pressures that come...
Build confidence in engaging effectively with people living with disability.
Change in today’s workplace is constant, complex, and often overwhelming. This program equips team members with the mindset, tools, and confidence to navigate uncertainty, build resilience, adapt effectively, and...
Effective communication and collaboration are paramount for success in today’s fast-paced and diverse workplace. Understanding your communication style and being able to identify and adapt to others is the...
Do you miss out on opportunities in your professional and personal life because you need more confidence in public speaking? In this workshop, you’ll learn strategies for managing your...
Build confidence and capability in persuasion, influence and negotiation using proven frameworks.
Explore practical tools and inclusive strategies to create accessible and inclusive events—so that more people can attend and participate fully, including older adults, families with young children, CALD communities,...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
