Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Policy and program evaluation serves a key purpose in the public sector. It measures the success and public value of key policy or program initiatives. Evaluation enables the communication...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
formerly Mediation Skills for Leaders Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff...
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
The amount of communication that is expected of Government workers is significant as you seek stakeholder buy-in to community awareness, launching new initiatives to advising about changes to policy...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
(previously Coaching Skills for Leaders) Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Familiarise yourself with the common features of Statutory Entities created under South Australian legislation and the key legal issues to consider in undertaking a role within a Statutory Entity.
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Coaching is becoming more of an effective skill as the dynamics of your workplace change. It’s more than just management; it is now about balancing different temperaments and generations,...
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
This course will help you develop your authentic leadership skills with self-awareness and an understanding of modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose,...
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2025 and beyond. You will increase self-awareness, develop confidence and skills in...
This exciting and interactive course will help you develop your career path and is designed to stimulate thought on where your career pathway may take you. Examining your career...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Learn the key stages in the public policy process, and gain a clear understanding of the role of the public sector in policy development. This course is an essential...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Enhance your ability as a policy maker by building an applied understanding of the tools, methodologies and approaches to effective program and policy evaluation in the public sector. You...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
Writing emails and other interpersonal correspondence is a key skill if you are a government knowledge worker. It’s more than following a template – it’s about engaging with stakeholders...
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
The amount of communication that is expected of Government workers is significant as you seek stakeholder buy-in to community awareness, launching new initiatives to advising about changes to policy...
This workshop is designed to help participants refine and enhance their policy writing skills. This course focuses on the key elements of good policy writing, the range of policy...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
If you’re required to provide editing or feedback on written work in your project team, agency or department, you understand the time, quality and people management pressures that come...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
(previously Coaching Skills for Leaders) Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Equip yourself with the tools to cut through the noise and make your online presentations memorable and targeted to reach your goals.
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
There is an old saying by Peter Drucker – Culture eats strategy for breakfast! This session dives into what is risk culture, how can we manage it and why...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Policy and program evaluation serves a key purpose in the public sector. It measures the success and public value of key policy or program initiatives. Evaluation enables the communication...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
formerly Mediation Skills for Leaders Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff...
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
The amount of communication that is expected of Government workers is significant as you seek stakeholder buy-in to community awareness, launching new initiatives to advising about changes to policy...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
(previously Coaching Skills for Leaders) Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Familiarise yourself with the common features of Statutory Entities created under South Australian legislation and the key legal issues to consider in undertaking a role within a Statutory Entity.
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Coaching is becoming more of an effective skill as the dynamics of your workplace change. It’s more than just management; it is now about balancing different temperaments and generations,...
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
This course will help you develop your authentic leadership skills with self-awareness and an understanding of modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose,...
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2025 and beyond. You will increase self-awareness, develop confidence and skills in...
This exciting and interactive course will help you develop your career path and is designed to stimulate thought on where your career pathway may take you. Examining your career...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Learn the key stages in the public policy process, and gain a clear understanding of the role of the public sector in policy development. This course is an essential...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Enhance your ability as a policy maker by building an applied understanding of the tools, methodologies and approaches to effective program and policy evaluation in the public sector. You...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
Writing emails and other interpersonal correspondence is a key skill if you are a government knowledge worker. It’s more than following a template – it’s about engaging with stakeholders...
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
The amount of communication that is expected of Government workers is significant as you seek stakeholder buy-in to community awareness, launching new initiatives to advising about changes to policy...
This workshop is designed to help participants refine and enhance their policy writing skills. This course focuses on the key elements of good policy writing, the range of policy...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
If you’re required to provide editing or feedback on written work in your project team, agency or department, you understand the time, quality and people management pressures that come...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
(previously Coaching Skills for Leaders) Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Equip yourself with the tools to cut through the noise and make your online presentations memorable and targeted to reach your goals.
AI is not coming, it is here. It is impacting the work of government whether your department or agency has taken a position on it or not. AI is...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
There is an old saying by Peter Drucker – Culture eats strategy for breakfast! This session dives into what is risk culture, how can we manage it and why...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
