Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in...
This course will help you develop your authentic leadership skills with self-awareness and an understanding of modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose,...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally, or externally this course...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
(previously Coaching Skills for Leaders) Coaching is an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key people,...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Enhance your ability as a policy maker by building an applied understanding of the tools, methodologies and approaches to effective program and policy evaluation in the public sector. You...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and...
formerly Negotiation Plus Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
This exciting and interactive course will help you develop your career path and is designed to stimulate thought on where your career pathway may take you. Examining your career...
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams...
This intensive course is designed to help public sector employees identify and apply key techniques in written communication. You will refresh yourself in your understanding of punctuation and grammar,...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
formerly Online Writing Masterclass Better online writing generates better responses to your communication, and reduces your workload. Writing after the events of 2020 requires an understanding of the online...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Employee Engagement is fundamental for enhanced performance as well as wellbeing. With this in mind, it is crucial to understand what you can do as a manager or leader...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff members, clients, and stakeholders.
Equip yourself with the tools to cut through the noise and make your online presentations memorable and targeted to reach your goals.
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
Wondering how to keep a hybrid team culture at its best? Hybrid work requires the evolution of traditional on-site and off-site work models for the new era of work....
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
This intensive course is designed to help public sector employees identify and apply key techniques in written communication. You will refresh yourself in your understanding of punctuation and grammar,...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Familiarise yourself with the common features of Statutory Entities created under South Australian legislation and the key legal issues to consider in undertaking a role within a Statutory Entity.
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
This workshop is designed to help participants refine and enhance their policy writing skills. This course focuses on the key elements of good policy writing, the range of policy...
(previously Coaching Skills for Leaders) Coaching is an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key people,...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
This intensive course is designed to help public sector employees identify and apply key techniques in written communication. You will refresh yourself in your understanding of punctuation and grammar,...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff members, clients, and stakeholders.
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
formerly Manage Budgets and Financial Plans Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to,...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
There is an old saying by Peter Drucker – Culture eats strategy for breakfast! This session dives into what is risk culture, how can we manage it and why...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Are you stepping into a project management role, or looking to expand your current knowledge. Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
This workshop is designed to help participants enhance their ‘political nous’. Political nous is the skill set which enables you to better understand the political environment that shapes the...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in...
This course will help you develop your authentic leadership skills with self-awareness and an understanding of modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose,...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally, or externally this course...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
(previously Coaching Skills for Leaders) Coaching is an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key people,...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Enhance your ability as a policy maker by building an applied understanding of the tools, methodologies and approaches to effective program and policy evaluation in the public sector. You...
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours...
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and...
formerly Negotiation Plus Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government...
This exciting and interactive course will help you develop your career path and is designed to stimulate thought on where your career pathway may take you. Examining your career...
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams...
This intensive course is designed to help public sector employees identify and apply key techniques in written communication. You will refresh yourself in your understanding of punctuation and grammar,...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at...
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
formerly Online Writing Masterclass Better online writing generates better responses to your communication, and reduces your workload. Writing after the events of 2020 requires an understanding of the online...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Employee Engagement is fundamental for enhanced performance as well as wellbeing. With this in mind, it is crucial to understand what you can do as a manager or leader...
In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up...
Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff members, clients, and stakeholders.
Equip yourself with the tools to cut through the noise and make your online presentations memorable and targeted to reach your goals.
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
This workshop gives participants an introduction to understanding how to write public policy. This course focuses on the key elements of good policy writing, the range of policy documents...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
(previously Cultural Diversity and Awareness for Public Sector) Grow your understanding and awareness of the Indigenous Community in South Australia. You will build a depth of understanding for the...
Wondering how to keep a hybrid team culture at its best? Hybrid work requires the evolution of traditional on-site and off-site work models for the new era of work....
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
This intensive course is designed to help public sector employees identify and apply key techniques in written communication. You will refresh yourself in your understanding of punctuation and grammar,...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Familiarise yourself with the common features of Statutory Entities created under South Australian legislation and the key legal issues to consider in undertaking a role within a Statutory Entity.
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in...
This course is ideal if you are applying for a role within the South Australian Public Sector. Here you will gain the skills needed to ace your next job...
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision...
Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then...
Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management,...
This series is for middle to senior-level public sector leaders, who are seeking to enhance and develop their management skills, as well as for those aspiring to the pathway...
Increase your effectiveness and professionalism as an EA or PA as you take the step beyond basic administration, to providing superior service. This course will help you gain the...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time...
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can...
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered...
This course provides a practical overview of the institutions, agencies and processes that make up the South Australian Public Sector. The session will look at the workings of public...
Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full...
This workshop is designed to help participants refine and enhance their policy writing skills. This course focuses on the key elements of good policy writing, the range of policy...
(previously Coaching Skills for Leaders) Coaching is an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key people,...
No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do....
Examine the factors that are causing organisational change and turbulence and in turn how you and your team can respond effectively. You will also explore ways we can build...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
This intensive course is designed to help public sector employees identify and apply key techniques in written communication. You will refresh yourself in your understanding of punctuation and grammar,...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager...
Gain the skills for writing meeting minutes concisely and with purpose. This course will help you overcome communication barriers as well as help you reach your goals during meetings.
Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management....
Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Leadership Strategies for Conflict Resolution This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff members, clients, and stakeholders.
This half-day course gives you the tools to write more succinctly and effectively within your role in the public sector. Gain more confidence in your writing abilities to produce...
Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range...
Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore...
formerly Manage Budgets and Financial Plans Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to,...
How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.
Develop the tools to understand the role of legislation in the public sector as well as to interpret legislation and apply it to the functions of your job.
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this,...
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role...
Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and...
Departments are often under-resourced with Risk/Internal Audit teams being smaller but having a huge responsibility across changing and emerging risks. This session introduces key risk management topics and aligns...
Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create...
There is an old saying by Peter Drucker – Culture eats strategy for breakfast! This session dives into what is risk culture, how can we manage it and why...
Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and...
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing...
Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal...
Are you a decision-maker? Improve your ability to apply critical thinking and problem solving to achieve goals and find clever solutions. This course will help you hone your agile...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Are you stepping into a project management role, or looking to expand your current knowledge. Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to...
Introduce yourself to the core elements of ‘Lean Thinking’ and explore its application within your agency. At the conclusion of this course, you will have a series of practical...
Risk Appetite Statements are tricky to develop and, quite often, contradictory to organisational risk management processes. This session breaks down some of the myths and highlights how a Risk...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
This workshop is designed to help participants enhance their ‘political nous’. Political nous is the skill set which enables you to better understand the political environment that shapes the...
Struggling to keep your briefings concise? Finding it hard to get the message across and the result you want? Writing for ministers and senior executives presents challenges. This practical...
Go beyond merely the assembly of facts and figures to explore how your communication and presentation style can ‘positively influence’ others. It will help you in dealing with staff,...
Look at the key approaches to leadership that are currently being applied within government as well as ‘Adaptive Leadership’. Learn how Adaptive Leadership goes beyond the core set of...
We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course,...
